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How to save money on IT support in 4 easy steps

IT moves at lightning speed; with the latest applications, software and tools being labeled the ‘next best thing’ almost every day. Keeping up with technology undoubtedly requires a substantial amount of investment, and yet the price of being left behind is far greater. However, with some savvy planning and a good foundational structure, you can ensure your company stays relevant, as well as keeps costs low.

Here are four ways you can reduce investment without slowing your businesses success...

1. Centralise management of key software

Managing and monitoring your backups, company data, anti-virus software and critical updates from a central location could save you both money and time in the long run.

If you were to update software and install patches and updates for each workstation individually it would be very inefficient and costly.

Purchasing software and hardware centrally and upfront could result in a higher cost at first, however, the result will be that you save money further down the road. Plus, employees will be more efficient and productive due to the fact they won't be conducting updates on their individual workstations. Bonus!

2. Invest your money in good equipment and software that will last

Like the point above, this is a policy that will save you money long term. While it may be cheaper to purchase a clone PC at first, putting the extra money into a reputable branded PC that comes with a service agreement and warranty will ensure you get more bang for your buck.

With this, you'll also want to invest a bit more money in software and hardware that will stand the test of time and grow with your business. Always check out the best options that have good scalability before deciding what to purchase.

3. Change your IT approach from the break/fix cycle to maintenance

Many businesses think that waiting until they have a problem with their IT systems and then getting it repaired is a way to keep costs down.

However, this is a short-sided and reactive approach, which could leave you with a much larger bill than the alternative. Regular maintenance will ensure you avoid more costly repairs and cut the downtime your business might suffer if you have a big breakdown.

Along with the money you save by preventing big issues before they occur, you'll also cut costs when things do break because you'll have an IT support provider who understands your business and network systems already on board and ready to handle any issues.

4. Put a plan in place

It might feel easier to just go with the flow when it comes to IT sometimes. When everything is running smoothly, you have no worries. But when disaster strikes it can cause a huge problem for your company.

Having a plan and knowing what you want from your IT support will mean cost savings. It’s time to think about how technology works for your business and what you want it to do in the future. Do you want to automate systems? Have better email security? Share desktops? Hosted exchange?

Make a list, type it out, and stick to it. This way you won't be forking out unnecessary money for things you don't need. A good IT support provider will work with you to ensure you are getting the services you want and those that are in line with your overall business plan.

At Xenace we offer customised plans for our customers and would love to work with you to come up with the perfect cost-effective service for your business. Contact us now to set up an appointment. 


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