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Computer and server death is a nightmare - here is how to avoid it

When a computer or server begins causing trouble, it can usually be attributed to one of three things: a software issue, a hardware problem, or a combination of both! Whatever the reason, when a server or a computer goes down your business is likely to suffer as a result; whether from losing sales, employees being less productive, or from missing out on new opportunities.

With all these potential consequences, it makes sense to try and prevent a problem before it crops up. And there are several common issues you may face when a computer or server is on the blink.

What are the signs and symptoms of a troublesome computer or server?

It isn't normal for a computer or a server to suddenly stop working overnight. When one or the other goes down there are almost always warning signs that crop up along the way.

If you start noticing some of the below issues, then it is probably time to call in your IT support team to investigate before things get worse:

  1. Your computer or server begins freezing, going slowly, or crashing
  2. You stop being able to do something that worked before
  3. You are getting a higher than usual amount of pop ups
  4. Something is not working right and you've created a workaround as a quick fix
  5. You don't know what your current backup situation is
  6. You haven't got the most current Microsoft security updates
  7. You don't have the latest virus definition or firewalls in place
  8. Printing works sporadically
  9. Sometimes emails don't send or receive

If you spotted any of the above and contacted your IT support to help, these problems are likely to be solved quickly and easily. But how do you prevent them from occurring again?

The most important preventative measure you can take is to perform regular maintenance on your computers and servers.

Proactive server and computer maintenance are necessary because:

  • Critical security updates from Microsoft need to be applied once a month at minimum
  • Managing backup status, data selection, and data testing is important for data recovery
  • Virus, spyware, firewall software needs to be review and managed consistently
  • Normal usage of servers and computers by office staff can create network issues randomly
  • Hard drive resources management reduces the number of storage problems and server breakdowns
  • Looking at server event logs can help you spot issues before they get out of hand
  • Optimising server and computers increases efficiency and speed

The main mistake small business owners make when it comes to IT is calling in a professional only after the issue has occurred. The break-fix approach is more expensive, less efficient, and far more ineffective than regular maintenance.

Many companies think that network or computer maintenance is only necessary on older systems or software, but it should begin as soon as a computer or server is turned on. Many clients learn this the hard way when a computer or server crashes and they find it's not an easy fix. Don't be one of the unlucky few, get your ducks in a row and have a system in place to ensure you don't get caught out.

Our managed IT support provides 24/7 system monitoring for your computers and servers, backup checks, onsite visits, and quick response times to ensure any problems are resolved quickly and easily.


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