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4 trends in mobile device management to really drive your business forward

Over the last 10 years, mobile devices have become a crucial tech for small business. Whether used for employee mobility, customer engagement, or stakeholder communication, devices that allow for a mobile workforce are a high priority. Because of this, staying on top of the trends in mobile device management, or MDM, can give SMEs the real edge versus their competitors, and ensure your business is protected and safe.

Here, we look at the top four current trends in mobile device management and how you can make sure you don’t get left behind.

  • Say hello to device trust

The number of devices used in businesses is constantly rising, and it’s no longer companies giving employees corporate tech to use. According to a survey of organisations by Egnyte, 65% of companies now allow personal devices to connect to corporate networks, with a total of 89% of employees’ mobile devices being used for work.

With personal devices being brought into the workplace more readily, the concept of device trust should be of great importance to small businesses as mobiles, tablets, and laptops need to meet security standards to ensure safety. Companies can create a set of policies for device trust and then provide a certificate for devices that will be used for work and meet the necessary requirements. The certificates should only be given to devices which meet the company’s security standards.

  • Edge computing front and centre

As mobiles generate more and more data, so the trend of edge computing grows. Edge computing is the method of optimising cloud computing systems by performing data processing at the edge of the network, which means it is nearer the source of the data. 

Edge computing is great for businesses as it reduces strains on cloud storage, makes operations faster because of minimised latency, and decreases bottlenecks or removes them completely for improved service quality. It is also great for latency-sensitive processing of information as it reduces overall delay times because data doesn’t have to travel over a network to the cloud or a data centre for processing. By spreading the data burden in this way productivity and efficiency for the mobile workforce will undoubtedly continue to increase.

  • Internet of Things expansion

MDM is no longer just about mobile devices. What we talk about when we say ‘devices’ is now much broader, and includes pretty much any device that is not a standalone company desktop. From tablets and laptops to smartphones and watches, the IoT and connected devices are a risk to businesses, mainly due to a lack of appropriate security being put in place. Employees using these mobile devices need to understand the risk of unsecured use, and companies need to ensure that these devices are integrated into business Enterprise Mobility Management (EMM) platforms and associated applications.

Approximately 23 billion devices are currently connected to global communication networks, and this number will only get bigger. To ensure operations, security, management and scalability do not become issues, businesses need to ensure they are up-to-date and aware of the risks associated with IoT.

  • The rollout of GDPR

The GDPR is just one example of how personal data is going to become a much larger issue for businesses, especially those who use mobile devices. As consumers become more aware of how their information is used and stored, so the responsibility of companies to keep such data secure on mobile devices rises. As the 2017 Equifax breach shows, the management of data and assets is going to be a key performance metric for businesses, and tools will need to be utilised to help protect data transferred and stored on devices.

On the flip side, employees using their own personal devices will need to have some level of security protection for their data too. If a device is stolen or lost, there will need to be a swift and comprehensive strategy in place to wipe data from the device as well as encryption to protect anything left over.  

How do small businesses adapt to the MDM trends? Here are three steps you can take…

1. Have an effective security policy.
identify your assets and define your potential risk. Some questions to ask: Which devices you do you currently have in the business? Are they owned by the company and loaned to employees or are they personally owned phones? What access do you and your employee have? How can you mitigate that risk?

2. Ensure you have balance
An MDM policy needs to be workable and catered to your company culture. Security policies that stop an employee from being able to use their device easily will likely be circumvented, so it pays to take time looking over and even testing your policies to ensure that they are viable for your team. 

3. Make your move away from just mobiles
MDM has been around for smartphones long enough for the process and strategy to be easy to follow, but for laptops or other connected devices, the systems are still clunky. Key players like Microsoft and Apple are working on this constantly so staying up-to-date with the latest MDM upgrades and advances will ensure you are at the forefront of technology and a step above less forward-thinking competitors. 

Want to update or instate a mobile device management strategy for your business? We can help! Contact us now for an informal chat. 

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