4 Steps to Keep Your Business Secure on Facebook
In the wake of the Cambridge Analytica scandal where the firm gained access to up to 87 million users’ data on Facebook, there has been a lot of speculation about what we should do as users to protect our privacy online. Because we know that social media is already a prime target for hackers, we wanted to give you a guide detailing how you can ensure your business stays safe on Facebook and what steps Facebook is taking to help you along the way.
As the Facebook data breach was directed at personal accounts rather than businesses, we’ll focus on how you can keep your personal account safe. This is crucial for any employee who is an admin of the company page as they will access the business page through their personal account. Therefore, if the employee’s personal account is compromised then a hacker could gain access to the business’ page.
1. Check if your personal account was affected.
Facebook is obviously working hard to make changes to ensure that this sort of breach never happens again. Their chief technology officer, Mike Schroepfer, recently wrote a post detailing all the latest changes made, including reviewing which third parties have access to your data and in general the data that the app itself has on you. You can read that here. It is a good idea to keep up to date on the Facebook newsroom blog because over the coming months they will be expected to update us regularly on what steps they are taking to protect our data.
From 9th April, Facebook users will be able to see whether their account was compromised. There should be a header entitled ‘Protecting your information’ on your news feed where you will either be told that your data has been compromised or you will be led to an ‘Apps and Websites’ page where you will have access to a list of all the third-party applications that have access to your data and you will have the option to revoke this access. You must bear in mind, however, that this will only prevent these apps from gaining further access, if you want all data ever held about you to be wiped, you will need to contact the company directly and request this.
2. Review what you allow Facebook access to.
After you have reviewed all the apps that have access to your data and made the necessary adjustments, it is worth reviewing your general privacy settings. If you go to this tab on your settings page you will be able to see who can access what data you have made available online. This ranges from who can add you as a friend to who can find your profile via your mobile number. It is worth really exploring this page to understand what data Facebook has on you and what it shares with other users.
3. Secure access to your account
As well as regularly changing your password (see our blog post all about password security here), it is a good idea to take other steps to protect access to your account. Did you know that Facebook also allows you to use two-factor authentication? This setting can be found under the ‘Security and login’ tab of your settings. This tab also allows you to disable automatic login on your browser by clicking on your profile picture and to nominate up to 5 friends that can be contacted in the case that you become locked out of your account.
4. Monitor and regularly review your business admins
As a rule, you should always have at least two if not three admins on the business Facebook account. This is so that in an emergency such as a data breach, there are multiple people that can access the account swiftly and take any necessary action. These admins should be regularly monitored when roles change within the company or if an employee leaves the company so that you have knowledge of who has access to your company page.
<< We recently wrote a post about what to do when an employee leaves the company, read it here >>
There has been a lot of anxiety over the sensitive data that the internet has access to, the main rule of thumb is to be mindful of what you post online and the data that you enter. Moreover, it is so crucial that you educate yourself on what data you are voluntarily sharing. One thing Facebook has acknowledged is that in the past it has been difficult to find their privacy tools, a good thing that has come from this breach is that all platforms will be re-evaluating their privacy tools to keep in the favour of the user after this great outcry.
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